FAQs

What footwear styles and heel heights do you offer?
Is it possible to match the color / material of my dress?
How much will my shoes cost?
What methods of payment do you accept?
Do you sell gift certificates and how are they redeemed?
How are the shoes sized?
What if my shoes don’t fit?
How long before my shoes are shipped?
Which countries do you ship to?
What is your return policy?

What footwear styles and heel heights do you offer?

Currently Katie Blauer Custom Special Occasion Footwear offers 4 heel height variations, which can accommodate a wide variety of upper styles. These include:

– flat heel height: Round Toe Ballet
– 2” heel height (kitten heel): Almond Toe, Peep Toe, or Sandal
– 3” heel height: Pointed Toe, Peep Toe, Sandal, or Bootie
– 4” heel height with 1/2” forefoot platform: Peep Toe, Sandal, or Bootie
– 4” heel height (no platform): Sandal (open toe styles only)

* Please note that heel heights vary slightly based on shoe size. Measurements were taken from a size 7-8.5 range.

Is it possible to match the color / material of my dress?

We highly encourage our clients to send a small swatch of their dress fabric along with their completed information packets if possible (small swatches can often be obtained during dress fittings). This will ensure the greatest success in matching both the color and material of your dress to the custom shoes. As an alternative, you will find a color card of the white-cream color range (used most often for wedding shoes), as well as a universal color wheel within the information packet, to assist in selecting the correct color tones.

How much will my shoes cost?

Currently, each pair of Katie Blauer custom shoes is treated as a unique commission and therefore remains a matter to be discussed privately between client and designer. In general, the price is determined by the unique combination of style, materials, and ornamentation that goes into each design. Please inquire directly for more details on pricing.

What methods of payment do you accept?

We accept payment via PayPal. PayPal is the faster, safer way to pay online and allows you the flexibility to pay using a bank account, credit card, or account balance.

Do you sell gift certificates and how are they redeemed?

Yes we are happy to sell gift certificates in any denomination, which can be purchased and/or redeemed through our secure payment page.

How are the shoes sized?

Our sizing is set in standard US sizes, ranging from size 5 to 10 (including half sizes). As part of the information packet, we will ask for your normal shoe size, as well as request that you follow the instructions provided in taking a series of your own foot measurements.

What if my shoes don’t fit?

We want you to be completely satisfied with your Katie Blauer custom shoes so if the fit is not quite right, please contact us within 7 days of receiving your order to request an alteration form. We will have you send the shoes back to us in unworn condition and adjust them free of charge.

How long before my shoes are shipped?

Because every Katie Blauer shoe is designed and hand crafted specifically for you, the entire process can take up to 6-8 weeks, once we receive your completed information packet. We suggest placing your order around 3 months before the date of your special occasion. Please contact us if you have extenuating circumstances that require rush processing.

Which countries do you ship to?

We are happy to accept orders from the United States and overseas, but in shipping your shoes internationally, we are not responsible for any customs charges and applicable taxes to be determined by the destination country.

What is your return policy?

Unfortunately, we are unable to offer refunds due to the made-to-order nature of our business. Nevertheless, we want you to be completely satisfied with your Katie Blauer custom shoes, so we offer an alteration service free of charge if your shoes aren’t the perfect fit. Please contact us for more information.

Katie Blauer Custom Wedding and Special Occasion Footwear: the ultimate accessory for your most important events, from the red carpet to your wedding day. Designer and artisan, Katie Blauer will work with you from the first to the last step in creating a one of a kind pair of shoes that are as unique as you.

Ready for your custom pair?

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