Terms & Privacy Policy

Terms & Privacy Policy

Welcome to the www.katieblauer.com website (the “Website”) Terms and Conditions (“Terms”) and Privacy Policy page. Katie Blauer Custom Special Occasion Footwear (“Katie Blauer”, “we”, “us” or “our”) provides the content of this website.

Please read these Terms carefully. You agree to be bound by these Terms by using any part of the Website, regardless of whether make a purchase.

Katie Blauer may update these Terms periodically. Revisions will be posted to this page and you agree to be bound by any revisions. You will be responsible for regularly reviewing these Terms to ensure your continued compliance with them.

Use of the Website
Your Responsibilities
Privacy
Placing your Order
Payment
Pricing
Returns & Refunds
Description of Products
Risk in the Products
Property in the Products
Delivery
Receipt of the Products
Copyright
User Submissions
Limitation of liability
Applicable Law; Jurisdiction

Use of the Website

Katie Blauer is the supplier of all goods sold on the Website and our address is 46 Robinson Road, Lexington, MA 02420.

By using the Website you affirm that all information that you provide to us is true, accurate, complete and current. You must immediately notify us of any changes in your personal information by contacting katie@katieblauer.com.

Your Responsibilities

You may not copy, broadcast, republish, download, reproduce, post, transmit, make available to the public, or otherwise use the content of the Website in any way or for any reason other than your own personal, non-commercial use.

If you wish to request permission to use any content of the Website, please write to us requesting written permission.

You agree that Katie Blauer owes no royalty or license fee to you or any third party for use of material, which is posted or transmitted to the Website. This includes but is not limited to photographs of shoes custom made for and sold to you. Katie Blauer is free to copy, distribute or incorporate such material into the Website for commercial or non-commercial purposes.

You agree not to post or transmit to the Website any material which:
1. is unlawful, threatening, obscene, vulgar, pornographic, profane or indecent, including any communication that constitutes (or encourages conduct that would constitute) a criminal offense, gives rise to civil liability or otherwise violates any local, state, national or international law;
2. violates the copyright, trademark or other intellectual property rights of any other person or Katie Blauer;
3. is false, inaccurate or misleading or improperly assumes or claims the identity, characteristics or qualifications of another person;
4. imposes an unreasonable or disproportionately large load on the Website’s infrastructure;
5. is for the purpose of spamming or for aggressively promoting goods or services without our prior authorization;
6. is fraudulent or involves the distribution or sale of illegal, counterfeit, or stolen items;
7. contains any virus, Trojan horse, worm, time bomb, cancelbot, easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information, or other harmful component; or
8. is slanderous or invasive of privacy or publicity rights or any other third party rights.

Privacy

Any personal information collected will be used and disclosed only to provide you with the products and services you’ve requested, or otherwise carry out our business. We will not under any circumstances disclose information about you to a third party. If you have elected to receive updates from us, we may send you such material periodically. You may unsubscribe from receiving this material at any time.

Placing your Order

You may place an order with Katie Blauer by completing the contact information form on the yourDesign page and subsequently submitting payment via PayPal as prompted on the pages that follow. When you place your order, we will issue you with an order number by email.

By placing an initial order, you make an offer to us to purchase an information packet and subsequently begin the design process. By placing a final order, you make an offer to us to purchase the shoes of the design you have approved.

Formal acceptance of your offer will occur when we email you confirming your order. If we cannot process or accept your order after the payment has been received, we will contact you by email or telephone.

Katie Blauer reserves the right to refuse service, remove or edit content, or cancel orders in their sole discretion.

Payment

Katie Blauer accepts payment made by PayPal. All payment transaction on this website are processed by a secure online payment agent that encrypts your credit card details in a secure hosted environment.

We will not be liable for delay or cancellation in the event that we are unable to obtain authorization for any payment that you make for any reason.

Pricing

Prices listed on our Website (see FAQ) do not include sales tax. We are required by law to charge sales tax in applicable jurisdictions. Any sales tax charged will be calculated and displayed for your approval prior to final confirmation of your order.

Returns & Refunds

The initial deposit made to begin the design process is a non-refundable payment. This deposit will be applied towards the total cost of the shoes at the time of final payment. Katie Blauer shoes are custom made, based on your own approval, and therefore cannot be returned or refunded.

If your shoes do not meet your expectations in regards to sizing and fit, please contact us within seven (7) working days of delivery and we will issue you an alteration form. You will be only be responsible for shipping charges in sending your shoes back to the Katie Blauer studio for alterations.

If you believe that your goods are faulty due to a manufacturing fault, please contact us within seven (7) working days of delivery and we will do our best to help you. We reserve the right to use our discretion when deciding whether to replace or repair faulty and damaged goods. This won’t affect your statutory rights in any way.

Please don’t send anything back without first letting us know.

Description of Products

While we try to ensure that the Website contains accurate information, we can’t guarantee nor we affirm in any way that the information on the Website, including but not limited to descriptions and depictions of materials, colors and styles, is up-to-date, complete, accurate, reliable, or error-free.

All designs, samples, drawings, descriptive matter, specifications and advertising issued by us, including all images, designs, drawings, descriptions or illustrations on this Website, are issued or published by us for the sole purpose of giving an approximate idea of the product described.

As all our products are hand made, you are buying a totally unique item.

Risk in the Products

Risk in the products will pass to you on delivery of the products.

Property in the Products

Property in the products will only pass to you when we have received and processed full, authorized and non-fraudulent payment from you. Until then, we will retain the legal ownership of the products.

Delivery

When placing an order, you must specify a delivery address. We will use reasonable endeavors to deliver information packets to you within one (1) week of the receipt of an initial order by us, and custom shoes within four (4) weeks of the receipt of a final order by us, but we cannot guarantee to do so.

Receipt of the Products

Upon receipt, we require you to examine the goods and you will in any case be deemed to have done so.

We shall not be liable for any non-delivery of any products unless you give us written notice of the non-delivery within seven (7) working days of the date when the products would or should, in the ordinary course of events, have been received by you.

This is a signed for service so a parcel will not be left without a signature. If for any reason your parcel is undeliverable it will be returned to our studio and you will be liable for the return cost and additional postage. You will be given the option to add additional delivery addresses to avoid this happening.

Copyright

All content contained on the Website including but not limited to the text, images, names and logos identifying Katie Blauer goods and services are the property of Katie Blauer, and are protected by domestic and international copyright, and other intellectual property laws. Publication, reproduction, distribution or modification of our Content, in whole or in part, is forbidden without the express written consent of Katie Blauer.

User Submissions

All photos, comments, feedback, emails, ideas, and other submissions (“Submissions”) of any kind that are sent to us, whether by invitation or otherwise, are deemed be non-confidential and non-proprietary and anyone sending, supplying or causing such information to be sent to us will be deemed to do so in a non-confidential way.

By sending us a Submission you grant us, royalty-free, all rights and interests in that you may have in the Submission and/or its contents and acknowledge that we may not return it to you or enter into any further correspondence with you in connection with the Submission. Furthermore, by sending us a Submission you affirm that you own the rights to the Submission and you agree to indemnify us against any and all claims arising from your sending us a Submission.

Credit for Submissions will be given where due.

Limitation of Liability

Neither we nor any third party involved in the administration of the Website will be liable under any circumstances for any consequential losses (whether such losses are foreseen, foreseeable, unknown or otherwise) arising from the use of the Website, including but not limited to loss of profit or anticipated profit, loss of opportunity, loss of or injury to reputation, loss of data, loss of or damage to property, third party losses, loss of business, loss of goodwill or any damages of whatever kind arising out of or in connection with the use of the Website.

We make no representation or warranty whatsoever that the content or functions of the Website or the server which makes its content available will be error or virus free, provide an uninterrupted service, or that faults will be corrected.

Applicable Law; Jurisdiction

Persons who access this Website do so at their own initiative, and are responsible for compliance with applicable local laws and regulations. The laws of the State of California will govern these Terms and Conditions, without regard to conflicts of law principles. The United Nations Convention on Contracts for the Sale of Goods does not apply to this Agreement. Any and all claims and controversies arising out of and related to the Privacy Policy and this Agreement shall be settled in the courts of competent jurisdiction in Orange County, CA. Any such claim or controversy shall be adjudicated on an individual basis and shall not be consolidated with a claim of any other party. The foregoing shall not preclude Katie Blauer from seeking any injunctive relief in courts of competent jurisdiction located in other countries for protection of our intellectual property rights.

Katie Blauer Custom Wedding and Special Occasion Footwear: the ultimate accessory for your most important events, from the red carpet to your wedding day. Designer and artisan, Katie Blauer will work with you from the first to the last step in creating a one of a kind pair of shoes that are as unique as you.

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